A few years ago I had a tax prepayment that I was directing the IRS to carry over to the next year. I had sent in a paper 1040, so some dreg in the IRS had to manually enter the info, I'm guessing. That person entered my carryover onto the wrong line and listed it as a refund rather than a carryover, which meant that one day I got the money as a refund check. That would mess up things for the next year, so I called and talked to countless people trying to get them to fix THEIR accounting error. It was really a difficult thing for them, really really difficult, Mount Everest to fix. One person told me he could see the exact error they had made, but he wasn't authorized to fix it and it had to go to some other dreg in the system. This tiny little error took over TWO years and a lot of phone calls from my end to fix.
A few years ago I had a tax prepayment that I was directing the IRS to carry over to the next year. I had sent in a paper 1040, so some dreg in the IRS had to manually enter the info, I'm guessing. That person entered my carryover onto the wrong line and listed it as a refund rather than a carryover, which meant that one day I got the money as a refund check. That would mess up things for the next year, so I called and talked to countless people trying to get them to fix THEIR accounting error. It was really a difficult thing for them, really really difficult, Mount Everest to fix. One person told me he could see the exact error they had made, but he wasn't authorized to fix it and it had to go to some other dreg in the system. This tiny little error took over TWO years and a lot of phone calls from my end to fix.